7-day exchange.
If a piece is not right for you, message us within 7 days of delivery and we will exchange it for another piece. Write to us on WhatsApp at +91 88888 72450 or email with your order number.
The piece must come back unworn and in its original packaging. Return postage to us is yours; we pay the postage to send the replacement out.
We exchange rather than refund. If the piece you want in exchange costs more, you pay the difference. If it costs less, the balance stays as store credit.
If we got it wrong.
If your parcel arrives damaged in transit, or the wrong piece was sent, that is our mistake and not yours. Send us photographs within 48 hours of delivery and we will put it right at our cost — no return postage, no questions.
Caring for silver.
Sterling silver darkens with air over time. That is normal, not a fault, and not grounds for an exchange. Rub it gently with a soft dry cloth to bring the shine back. Keep it away from perfume, hairspray, chlorine and sea water — especially the pearls, which are porous and will dull. Put jewellery on last when getting ready, and take it off first. Store it dry, in a pouch or a closed box, away from other pieces.